Tag Archives: Nick Law

You work in advertising? Are you sure?

Remember that last scene in the 1984 movie, The Terminator?
It’s set at a remote petrol station and we see a young Mexican boy cry something in Spanish. Sarah Connor asks the older attendant what the boy said and the man says, ‘He said there’s a storm coming.’
Sarah Connor looks into the distance and says, ‘I know.’

Sometimes I look at the ad industry and feel like that Mexican boy. Except maybe nobody understands the language I’m speaking, or they’re just in denial because they don’t want it to rain.

But I know I’m not the only one. Nick Law from R/GA gave a talk at Circus – the Festival of Commercial Creativity in Sydney last year.

He put up a slide and said, ‘this is what happens when technology meets industries’. He then proceeded to highlight how technology had changed, or in some cases wiped out, entire industries.
I’m sure former employees of Kodak would agree, and no doubt the bean-counters at various music labels remember this when they have to sign huge cheques for Apple every month.

Let’s look at our situation. Most ad people are working harder than they ever have before. And, relatively speaking, they’re probably doing it for less money than they have before. As an industry, we look like all the animals in Madagascar 2 standing around the ever-shrinking waterhole. It’s happening across a lot of marketing and media areas.

So, how can you prepare for the future?
Well, I think we simply have to ask ourselves what industry we’re really in.

Some years ago, I went to another talk given by Patrick Collister. He used the example of White Star.

White Star

In 1870, White Star formed and would grow to become one of the largest shipping companies in the world. The Titanic was theirs, but that ill-fated voyage isn’t why they’re not around today. They simply didn’t realise what business they were in. They thought they were in the ‘shipping’ business. They weren’t. They were actually in the ‘transport’ business.

Instead of focusing all their efforts on travel by sea, they should have been carefully looking at a new competitor – travel by air. Who knows? If they had, there might be a White Star A380 asking people to put their seats in the upright position overhead right now.

The ad industry has been preaching their answer for a while now. We see ourselves as being in the ideas industry, rather than the advertising industry.

But let me ask you this: how much of your revenue in the past 12 months has come from non-advertising ideas? How many new products have you put to market? What innovative business models have you introduced? How many patents have you lodged?
For people who trade in ideas, it seems we’re still firmly stuck in the advertising world.

I’m sure my high school physics teacher had seen The Terminator, but he didn’t speak spanish. He just used to say, ‘Fail to prepare, and prepare to fail.’

DUSTIN LANE
Brand Strategy | Advertising Concepts | Copywriting

Visit risinggiants.co or dustinlanecreative.com

Information, entertainment and a beer with Daz

Recently I caught up with an old mate, Daz, for a beer.

Daz has an interest in a small business called Bark Blowers. Put simply, this service allows customers to have sand, soil, blue metal, pebbles or mulch installed without having to unload/reload on site. Through a powerful pneumatic hose system, you quite literally spray the product wherever you want it.

Recently, they’d done a commercial through a regional TV station. The station produced the ad for very little cost but he was unhappy with it. He said it was wall-to-wall voiceover and seemed like it just yelled ‘heaps of shit’ at the viewer. Knowing I worked in advertising, he asked my opinion on whether ads should be packed full of information, or whether having a strong element of entertainment was more important.

I answered that it’s an age-old topic discussed between advertisers (who tend to support ‘information’) and their agencies (who tend to support ‘entertainment’). Having worked for a regional TV station in a previous life, I also told him that they produced his ad so cheaply because their motive was to give him something he could run on air (where they make their money in air time).

I suggested that these are some things he might like to consider:

  1. Nobody turns on their TV to be yelled at (or even sold to, for that matter).
  2. Information-rich may be received favourably by those viewers who, at the very time of the ad going to air, are in the market for the services of his product.
  3. On the other hand, taking the ‘entertainment’ route  will give your message a longer shelf life, provided it’s done well. This is because good ads get noticed by more people. So, besides getting noticed by those who are currently in the market, the entertainment factor also often appeals to those who are not in the market at that particular time. However, there’s a good chance they’ll recall it in the future if they need that service.
So, in this way, the ‘entertainment’ route gives you more bang for your buck, provided the entertainment part of your ad is relevant. 
However, this  chat with Daz over a beer also highlights another of the challenges facing Adland at the moment – namely, the longevity of an ad or campaign, and how to get the most value from it.
This topic is discussed here, where a few of the readers’ comments suggest the way marketers should rethink their communication strategies.
Similarly, Nick Law from R/GA talks about this subject in a video filmed in 2009.
It might seem that in a ‘throw away’ world, we’ve even made the advertising too disposable.

DUSTIN LANE
Brand Strategy | Advertising Concepts | Copywriting

Visit risinggiants.co or dustinlanecreative.com