Tag Archives: copywriters

Seven red flags in advertising.

To an outsider, advertising and bullshit might seem to go hand-in-hand. However, I’ve always tended to take a no bullshit approach. I have little time for hyperbole, jargon, and other crap that gets in the way of the goals we wish to achieve.

This can sometimes make scrolling through LinkedIn feel like floating in a sea of crap, as I encounter AI-written ‘thought leadership’ pieces, critiques of ads from people who’ve never actually made an ad, and people with wonderfully self-indulgent titles like ‘unicorn’ and ‘ninja’.

So, in a bid to combat some of the bullshit, offer some reality, and dispel some myths that have grown like a post-Christmas waistline, I thought I’d jot down a few red flags I regularly come across.  

1.    ‘We need someone to do everything for $50k per year.’

Okay, I get it – your budget is $X, but that doesn’t mean you simply combine all the things you need done into one role and advertise it for your budget. If it were, rather than hiring electricians, carpenters, plumbers, painters, concreters, tilers, and landscapers to build a house, I could just invent a role like ‘Habitational Construction Viscount Unicorn’ and seek someone to build an entire house for $50k.

Firstly, it’s not going to happen. And, secondly, even if it did, would it be a house you’d want to live in?

The simple truth is that if you want something done well, there’s no such thing as a ‘one-person agency’. It’s the same reason your GP doesn’t also dabble in a bit of dentistry and brain surgery. You get what you pay for, no matter how inconvenient that might be for the budget.

2. ‘Isn’t copywriting just the words?’

Look, the ad industry hasn’t done itself any favours with the ‘copywriter’ title. My mum has never even understood what a copywriter does. These days, the plethora of people you can find online proclaiming to be copywriters ranges from people who can use spellcheck on a computer to ex-journos (and anyone in between, who has ever said the alphabet).

The truth is, the ‘writing’ part is actually secondary in the role of a copywriter. The bigger, and more difficult part is the thinking. And by that, I mean both strategic thinking, and conceptual thinking.

‘Hey. Isn’t strategy covered by the planner?’, I hear you say. Well, any copywriter worth their salt is also a strategist. David Ogilvy. Leo Burnett. Mary Wells Lawrence. All great copywriters, yet all inherently great strategy planners. Even the fictional TV character Don Draper is a great strategic thinker.

And, yes, of course there is the writing. What you may not know is that for every word you see in the final output, there are plenty behind it that have fallen. For example, a good copywriter considers the difference inferred by a bank that tells its customers ‘Your withdrawal has been approved’ versus ‘Your withdrawal has been confirmed’.

A million decisions like this happen behind every piece of work you see (if it’s been done well, that is).

3. ‘The strategy and idea is all done. We just need…’

Hear that? It’s alarm bells ringing.

Sure, on first glance it seems innocent enough. After all, the strategy and idea is essentially where all the heavy lifting happens. If that’s done well, the following jobs (copywriting and other ‘executional’ parts of the project) should be simpler. But the important words are “if it’s done well…”. Sometimes it is, sometimes it isn’t.

If it isn’t, it’s like being asked to put a roof on a house, when you know the house won’t be able to take the weight of a roof.  For this reason, I’m always sceptical when the author of an idea doesn’t want to (or can’t) make their own idea actually work.

I’ve always held the position that the best person to make the idea work is the originator, because you make a bed differently if you’re the one who has to sleep in it.

4. ‘The visual assets are done. We just need a brand positioning.’

This one always unleashes a raised eyebrow. That’s because anyone who understands communication would understand that visual assets, typefaces, brand colour palettes, copy style and tone all have to be pulling in the same direction. And the North Star for that direction is the brand positioning.

To try and retro-fit a brand positioning in this way is like trying to lay the foundation slab of a house – after you’ve already built two of the bedrooms and the kitchen.

Any professional communicator understands brand architecture, the process, and that everything about the brand needs to work together.

5. ‘Can’t I just teach myself and do it?’

Well, yes. But we also need to accept that knowledge and talent are not the same thing.

The simple truth is that some people are quite unique in their ability to do a particular task. For example, regardless of how much I study the biomechanics of running, or how many mornings I get up at 4am and train the house down, I will never be able to run faster than Usain Bolt. Sure, my running will likely improve, but I will never be an awesome runner.

It would be the same for an artist. Sure, you can learn that mixing yellow and blue makes green, but you may never have the vision to foresee a human-figure called David lying within a 9-tonne block of marble.

So, while you can improve through education and training, there are some talents you may never master – no matter how many Simon Sinek or Gary V videos you watch.

6. ‘Everyone’s a creative’

When I say ‘creative’, I’m talking about copywriters, art directors, designers, directors, and their ilk.

This ‘everyone’s a creative’ phrase is the ugly, bastard-cousin of ‘ideas can come from anywhere’. Both phrases discount the skills and talents required to do the job correctly. Part of this is due to the current low barriers of entry, largely brought about through technology. Yes, Canva, Apple et al – I’m looking at you.

The truth is, simply having the tools doesn’t mean you know how to use them correctly.

To be clear, I’m not talking about their technical operation. Instead, I’m talking about the underlying skills that dictate which tool to use and when to use it. (eg. What does a close shot mean? Why doesn’t that typeface feel right? Is the colour palette communicating my intention? Should the language be colloquial or more formal? What does that posture imply?)

These are the true skills and talents required to be a professional communicator, rather than simply knowing which button to press.

7. ‘But, can you do social posts?’

In a world of internet memes, I imagine this one sitting up there, with the headline ‘Tell me you don’t know what an advertising creative does, without telling me you don’t know what an advertising creative does.’

Any true copywriter (or art director) has made a career from being a professional communicator. This includes consideration of the medium and context of how and where the message is consumed. Trust me, any creative who has worked in mediums that include TVC, pre-rolls, direct mail, out-of-home, point-of-sale, eDMs, posters, radio, flyers, and almost anything else, can also do social. Yes, social might have its own nuances, but so does every other medium.

In short, it’s a bit like asking a Formula 1 driver if they know how to drive an automatic Toyota Camry.

Brand Strategy | Creative Concepts | Copywriting
risinggiants.co

If you’d like to keep things real and do some good, no-nonsense work, contact dustinlanecreative.com

‘Where did the creatives go?’ (Part 5)

Another one that never got published until now. I wrote this article back in 2014, in response to the question, ‘Where do all the art directors and copywriters go when they get older?’

For earlier posts, see Part 1: Matt Cumming, Part 2: Adam Hunt, Part 3: Billy Plummer and Part 4: Ben Nott.

Part 5: William* (real name withheld)
October 2014

I’d worked alongside William some years ago. I remembered his gentle manner and sharp eye for design. I tracked him down to see if I could get his story over lunch. He’d seen the ad industry unfold over a few decades, and I was keen to hear about how things had changed. The fact that he arrived at lunch on a Tuesday with a nice bottle of red showed that he believed there’s still room for enjoying yourself. Here’s his story:

‘William’

As a young man growing up in London, I always loved advertising. I used to wallpaper my bedroom walls with great ads, like Chivas Regal and Benson & Hedges. I considered them art. In fact, I still have about six or seven hundred of them archived at home. They probably belong in a museum of advertising or something.

I thought advertising was interesting. I loved the idea of millions of people as my audience, that it was my job to influence or manipulate them.

At that time, London was the centre of world advertising and the best agency in the world, by any measure, was Collett Dickenson Pearce (CDP). Its alumni would later read as a ‘who’s who’ of advertising and film – people like Sir Frank Lowe, Lord David Puttnam, Sir Alan Parker, Sir John Hegarty, Charles Saatchi and Ridley Scott.

Collett Dickenson Pearce

So, with a career in advertising set firmly as the goal, I attended New Hampton Art College. Then, within two weeks of completing the school, I saw an agency ad in Campaign magazine. It was targeting potential clients, but I wrote to them anyway, seeing if they had any jobs for me. The agency was called Brunnings Advertising, and they were probably the sixth or seventh largest agency in London at the time. They invited me in for an interview and gave me a job straight away. My portfolio wasn’t that great, but I guess they just liked me. The work that Brunnings did was fairly dull and boring but I was just pleased to get my first job.

Back then, the career progression was much more structured than it is now. Only the very senior people were ‘Art Directors’. There was a whole process to go through – learning about letter-setting, printing and visualising before you could earn that title.

The real challenge was moving from a shit agency to a good one. ‘Top tier’ agencies simply wouldn’t even look at you. There really was a class structure within the industry. So after seven or eight years in London, I decided that I needed to find another market so I could climb the career ladder.

I applied to go to South Africa, due to its proximity to London, but was rejected. After travelling through Thailand, I ended up in Australia. I quickly realised that saying ‘I’m an art director from London’ had some status. A headhunter told me that most jobs in Australia didn’t go via recruitment specialists, and that I should see Paul Jones, the CD at Clemenger. He gave me a job on the spot, and I was earning three times more than my salary back in London.

I got to work with some nice brands. I helped launch Breville, the electrical appliance brand, in 1978. It became a household name and suddenly I became flavour of the month in Australia.

I ended up spending four years at Clemenger. It was an awesome department and I worked alongside people like Phil Atkinson, Rob Thomley, Terry Bunton, Greg Adler, Andrew West and Peter Cherry.

Then, one day I got a call from Dick Greenlaw. He had been the CD at Clemenger before I arrived and now ran his own agency, Phillips Horne Greenlaw. I joined them as a partner and over the next three and half years, helped build it into a good agency. Then Clemenger wanted to buy it, so after selling the agency to the BBDO network, I stayed on for a year before heading back to London.

In 1985, I joined J. Walter Thompson’s London office as Creative Group Head. At the time, they were probably in the top three or four agencies in London so my strategy to move to a foreign market so I could advance my career had worked.

Then, at the age of 38, I launched my own agency in London with two other partners. Our launch was on the front page of Campaign magazine. The only other agency that had launched on the front page was Saatchi & Saatchi.

In our first year, we picked up clients like The Guardian, and part of the Lloyds Bank account. Every agency was becoming a public company in those days and that was our plan too – spend five years building the agency, then launch a prospectus, and float. But the stock market in 1987 didn’t agree with those plans. The crash saw things change very quickly. Lloyds stopped spending money on advertising as nobody wanted a mortgage. Financial duress then put strain on the relationship between the agency’s three partners.

One day, in the middle of an argument with the other partners, I took a phone call from a headhunter. They asked if I wanted a job in Spain. The timing was perfect. So, suddenly, I became the Executive Creative Director of Lintas, working in the Barcelona office. I thought it would be an interesting experience – my kids could learn Spanish, plus Barcelona was hosting the Olympics so there was a lot happening. It was lots of fun, but looking back, it was probably a mistake to go to Spain. I stayed there for two and half years before returning to Australia.

So in 1994, I reunited with Paul Jones at DDB’s Sydney office. Paul had built DDB into a strong agency and McDonald’s were doing lots of good work. It was great department and almost everyone there went on to be CDs and CEOs.

Paul moved to Ogilvy in 1995 as Executive Creative Director and Chairman, and I followed. I stayed there until the end of 1997, before joining Craig Davis at his agency, Doorley Abram Davis & Chapman. I spent about a year there before joining a friend at Samuelson Talbot. I then moved to M&C Saatchi, working out of both their Sydney and Melbourne offices on various projects and I also did a few stints in Singapore.

When I look at the industry these days, I think the advertising environment is changing dramatically. The skillsets and expectations are now very different. I’ve adapted over the years, teaching myself things like Photoshop and other tools of the trade. About thirteen years ago (2001), I realised that if I don’t move with the tide, you can easily be left behind. Many of my contemporaries aren’t really doing anything these days. I’ve seen the landscape shift from being all about ideas to being largely about technology. These days, I think Creative Directors tend to fill the role of curators and ‘presenters of ideas’.

I still work directly with corporate clients. I find that most of my new projects come via existing connections or referrals. I still enjoy the work.

DUSTIN LANE
Brand Strategy | Creative Concepts | Copywriting

Visit risinggiants.co or dustinlanecreative.com