Monthly Archives: August 2013

Meanwhile, while you’re busy writing ads…

hurricane-carter-1999-03-gRemember the 1999 movie, The Hurricane? It’s the story of Rubin ‘Hurricane’ Carter, a champion boxer wrongly convicted for a triple homicide (Bob Dylan also drew attention to the story)

In the movie, there’s a scene where a teenage boy, Lesra, is told ‘sometimes we don’t pick the books we read, they pick us’.
I think there’s a truth to that. Sometimes, ‘our antenna’ on a subject is raised and we seem to be more receptive of stories on a certain topic or issue.

And that brings me to two different pieces of communication that found their way into my day.
The first was a story about R/GA:

R/GA And Techstars Launch A New Accelerator For Startups Devoted To Connected Devices

Then, a couple of hours later, this video from Cannes:

I’ll let you make the connection.

DUSTIN LANE
Brand Strategy | Advertising Concepts | Copywriting

Visit risinggiants.co or dustinlanecreative.com

How many ideas to present?

ideasbook-t1-460x460Most agencies usually take the approach of presenting three different ideas in response to a client’s brief. Actually, in many cases we’re contractually obligated to do just that.
The approach of presenting three ideas has both positive and negative points. First, some positives:

  • By presenting three ideas, you’re making sure you explore a range of solutions in order to find the right one for the job. Even though we try and explore as many ideas as possible, the fact that we have to put three different ones on the table can provide extra incentive. And we all know, that for every idea presented, there are usually numerous ones that didn’t make the cut for one reason or another.
  • Having three ideas also gives you a nice way of showing the client the journey of where your thinking took you – and they like to be taken on that journey. In fact, there are many theories around the ‘rule of three‘.
  • Inherently, people love having a choice. If you provide only one solution to a client, they can feel like they’re painted into a corner.
  • Having three ideas can also allow you to convince the client to do something a little more daring or unexpected. By presenting a third ‘they’ll never buy that’ option, you’re broadening the client’s horizons. Sure, they probably won’t be as daring to buy that third option, but it will help them perceive the next one below it as ‘less risky’.

And now some negatives:

  • Sometimes you come to a great idea, but rather than spending all the time on it making it as brilliant as it can be, you end up wasting time on other ideas that will only serve as cannon fodder in a client presentation.
  • You consistently waste two thirds of your work. Ultimately, you want all three ideas to be the absolute best they can be because you never know which one the client will choose. But the two ideas not chosen rarely see the light of day ever again. Even if the exact same brief arrives on your desk the next year, the client rarely accepts an idea they’ve previously seen (even if they really liked it the first time they saw it). In their mind, they often perceive them as old or unoriginal (even though they’re the only person who has seen them).
  • I know of pitches lost because the client has been given too much choice. They’ve been presented with a myriad of ideas (to help illustrate  the capabilities and breadth of thinking that the agency offers). However, it has backfired when the client perceives it as indecision and a lack of conviction for a single idea.

So, how many do you present?

DUSTIN LANE
Brand Strategy | Advertising Concepts | Copywriting

Visit risinggiants.co or dustinlanecreative.com

Image: courtesy of Poketo, where you can buy these books (but the ideas aren’t included)

Art Directors and Copywriters. What’s the difference?

I Love Copy ChangesAt every agency I’ve ever worked, there has been the ‘client walk around’. It’s where existing clients or potential clients are taken on a tour of the agency. There’s always a fairly similar response after you hear the ‘tour guide’ announce, ‘…and this is the creative department.’
It’s at this moment, you can look up to see a group of visitors eagerly looking on, as if anticipating some sort of magical and secret activity to give birth to ideas. Sometimes at these client orientation days, you’re invited to give a small talk and some Q&A about what your job is and how it contributes to delivering the product/service the client is ultimately paying for.
Usually, this means talking about the team structure and, traditionally, how art directors look after the pictures and how copywriters look after the words.

As we all know, the line between the roles is a little more blurred these days. Sometimes it’s removed altogether. So are there other differences between art directors and copywriters? Some people might say there are common traits that can be attributed to each title (keeping in mind there are always exceptions when making sweeping generalisations).

Of course, there’s the old joke:
Q: How many art directors does it take to change a light bulb?
A: I don’t know. What do you think?
Q: How many copywriters does it take to change a lightbulb?
A: I’m not changing a fucking thing!

If you’ve ever spent any time working with art directors and copywriters, you understand this joke. There’s a truth in the art director being more open to other opinions and less committed to making a decision by themselves. It also highlights that copywriters can sometimes be a little precious about changes to their copy.

My old art director and I used to discuss why this was so. We arrived at a few theories.
An art director’s career path is often via the studio where their job involves making lots of changes under other people’s direction. They’re used to having people sit on their shoulder, telling them to move stuff 2 pixels to the left and to adjust the cyan and opacity.
Also, the art director actually gets to make the changes to their work. Most clients can’t use InDesign or Photoshop (although this won’t be the case in the future) so their changes come back as suggestions or requests to be carried out by the art director.
On the other hand, everyone knows how to type. In Australia, english is a mandatory subject until you graduate from high school. This means clients have the option of typing straight over the top of the copywriter’s work, or firing up their preferred tool of choice – Track changes. So, often, clients don’t ask copywriters to change their work, they simply do it for them.
And sometimes clients have no real reason for making the changes they make – they simply think it’s part of their job description. For example, I can remember a radio recording once, where we had the radio ad just the way we wanted it (except final sound mix) when the client arrived for a listen and approval. The talent was still in the studio booth. Within a few moments, the client was making changes – ‘Can we just punch this word out a bit more?’, ‘Can we just say that word louder?’. I asked them, in a nice way, if we were making changes to fix something or if we were  making changes for the sake of making changes. They realised what they were doing, stopped and said, ‘Sorry, you’re right. I just started doing that automatically’.
And that’s the point I’m making. The creative team has thought about it and have a reason for doing it the way they’ve done it, so if the client is going to change it, they should have a reason too.
If the client doesn’t have one, it tends to make copywriters just a little  more bitter and twisted.

At one of my old agencies the question was asked why more creative directors come from a copywriter background rather than an art direction background (although that may not be the case these days – it seems pretty even). The reason someone gave was that copywriters spend years structuring an argument on selling a particular point of view via their copy, so this helps them in the role of CD. I’m not sure how accurate that is.
Another former boss thought that, generally speaking, art directors made better CDs because of their temperament.

What about you? Do you think there are any defining traits between art directors and copywriters?

DUSTIN LANE
Brand Strategy | Advertising Concepts | Copywriting

Visit risinggiants.co or dustinlanecreative.com